719pub Privacy Policy

1. About This Policy

This Privacy Policy applies to all users of the 719pub platform, accessible at 719pub.vu. It covers personal information collected when you register an account, use our gaming services, make PHP deposits or withdrawals, participate in promotions, or contact our support team.

By registering and using 719pub, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not create an account or use the platform.

719pub may update this policy from time to time. Changes are effective from the date they are published on this page. We encourage you to check this page periodically, particularly before making significant account transactions.

2. Information We Collect

719pub collects personal information through several points of interaction with the platform. The main categories of information we collect are:

Registration information

• Full legal name
• Date of birth (used to verify you are 21 years or older)
• Email address and mobile number
• Username and encrypted password
• Residential address

Identity verification (KYC)

• Government-issued photo ID (e.g., Philippine passport, driver's licence, SSS/UMID card)
• Proof of address documents where required
• Selfie or liveness check, depending on verification method

Transaction and financial information

• PHP deposit and withdrawal records
• Payment channel details (e.g., bank account name, GCash or Maya account name used)
• Transaction reference numbers and timestamps

Gaming and activity data

• Game sessions, wager history, and account balance movements
• Bonus claims and promotion participation records
• Login timestamps and IP addresses
• Device type, operating system, and browser information

Support and communication records

• Emails and messages sent to 719pub support
• Support ticket content and resolution notes

3. How We Use Your Information

Personal information collected by 719pub is used for the following purposes:

• Account creation and management: Setting up and maintaining your 719pub member account, verifying your identity, and processing your KYC documents.
• Transaction processing: Handling PHP deposits and withdrawals through your chosen Philippine payment channel, and maintaining accurate account balance records.
• Security and fraud prevention: Detecting unusual account activity, verifying that each account belongs to one unique individual, and protecting against unauthorised access.
• Customer support: Responding to your enquiries, resolving disputes, and following up on account issues.
• Promotions and communications: Notifying you about 719pub promotions you have opted in to, updates to platform terms, and account-related alerts.
• Responsible gaming: Monitoring activity to identify patterns that may indicate problematic gaming behaviour, and applying self-exclusion or limit settings as requested.
• Platform improvement: Analysing how players navigate and use 719pub to improve the user experience, identify technical issues, and optimise service performance.

719pub does not use your personal data for any automated decision-making that produces legal or similarly significant effects on your account without human review.

4. How We Share Your Information

719pub does not sell, rent, or trade your personal information to third parties. Sharing of your data is limited to the following circumstances:

• Payment processors: Your name and relevant payment details are shared with Philippine banking partners and e-wallet processors solely to complete your PHP deposit or withdrawal transactions.
• Identity verification providers: KYC documents and personal details are passed to our identity verification partners to confirm your identity and age during the account verification process.
• Game and platform providers: Limited technical data (such as player session identifiers) may be shared with game providers whose titles are hosted on the 719pub platform to operate those games correctly.
• Legal and regulatory requirements: 719pub may disclose personal information where required by applicable law, court order, or in response to a lawful request from a competent authority.
• Business continuity: In the event of a merger, acquisition, or transfer of platform operations, personal data held by 719pub may be transferred as part of that process. Affected members will be notified where feasible.

5. Data Retention

719pub retains personal information for as long as your account is active and for a reasonable period afterwards, as needed to:

• Comply with applicable record-keeping requirements
• Resolve outstanding disputes or support cases
• Enforce our Terms and Conditions
• Detect and prevent fraud or repeated policy violations

Transaction records, KYC documents, and account activity logs are retained for a minimum period in line with standard platform compliance practices. When data is no longer needed, it is securely deleted or anonymised.

If you close your 719pub account, certain records — particularly those related to financial transactions and identity verification — may be retained for a defined period as required by applicable policies before deletion.

6. How We Protect Your Data

719pub applies multiple layers of security to protect your personal and financial information:

While 719pub takes reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, enable OTP verification, and never share your credentials with anyone.

7. Cookies and Tracking Technologies

719pub uses cookies and similar browser-based technologies to provide a functional and consistent experience on the platform. Here is how we use them:

• Session cookies: Keep you logged in while you navigate the platform. These are deleted when you close your browser.
• Preference cookies: Remember your display settings and language preferences between visits.
• Analytics cookies: Help us understand how players use different parts of 719pub — which pages are visited most, where players navigate from, and how long sessions last. This data is aggregated and does not identify you individually.
• Security cookies: Used to detect suspicious login attempts and protect against cross-site request forgery.

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of your 719pub account, including keeping your session active.

8. Your Data Rights

As a 719pub member based in the Philippines, you have the right to:

• Access your data: Request a summary of the personal information 719pub holds on your account.
• Correct inaccurate data: Ask us to update personal information that is incorrect or out of date — for example, a change of address or contact number.
• Request deletion: In certain circumstances, request that your personal data be deleted. Note that some data — particularly financial and identity records — may be retained for compliance purposes even after account closure.
• Withdraw consent: Where processing is based on your consent (e.g., promotional communications), you may withdraw consent at any time.
• Raise a concern: Contact 719pub support if you believe your personal data has been mishandled or if you have a privacy-related complaint.

To exercise any of these rights, contact the 719pub support team at [email protected]. We will respond to data requests within a reasonable timeframe.

9. Minors and Age Verification

719pub is strictly an adult platform. You must be at least 21 years of age to register and use our services. We do not knowingly collect personal information from anyone under 21.

Age is verified as part of the standard KYC process. If 719pub discovers that a user has provided false age information during registration, the account will be closed immediately, any pending transactions will be reviewed, and the matter may be escalated in line with our responsible gaming obligations.

If you believe a minor has registered on 719pub, please contact us immediately at [email protected].

10. Third-Party Links

The 719pub platform may reference third-party services — such as payment channels or game providers — in the course of normal operation. This Privacy Policy applies solely to data collected and processed by 719pub directly.

719pub is not responsible for the privacy practices of third-party platforms or services. When you interact with external services (for example, completing a payment through your bank's own interface), their respective privacy policies apply.

11. Changes to This Policy

719pub may update this Privacy Policy at any time. When changes are made, the updated version will be published on this page with a revised date. For significant changes affecting how your data is used, we may notify you via your registered email address or through an in-platform notification.

Your continued use of 719pub after a policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated terms, please stop using the platform and contact us to request account closure.

12. Contact Us About Privacy

For any questions, requests, or concerns related to this Privacy Policy or how 719pub handles your personal information, please get in touch:

• Email: [email protected]
• FAQ: Visit our FAQ page for answers to common account and data questions.
• Terms: See our Terms and Conditions for the full rules governing your use of 719pub.

We aim to respond to all privacy-related enquiries within a reasonable timeframe. For account-specific data requests, please include your registered email address and account username so we can locate your records promptly.